Top-performing organizations are defined as those who exceeded their revenue goals in 2019. Twenty-one percent of respondents fit this criterion.
Respondents spanned the globe, including 3,913 respondents in the United States and 440 respondents in Canada. Organizations with both single and multiple locations were represented.
We defined four organizational sizes for comparison as follows: Small (1-99 employees), Mid-Size (100-749 employees), Large (750-4,999 employees) and Enterprise (5,000 or more employees). Forty-two percent of respondents reflect small organizations; 31 percent of respondents come from mid-sized organizations; 15 percent of respondents come from large organizations, and 12 percent come from enterprise organizations.
As in prior years, the top industries represented in the survey were Technology (including software), Healthcare and Social Assistance, Manufacturing, Nonprofit, and Finance & Insurance. In terms of organization type, most respondents were either from a public company, a private company or a nonprofit (86 percent), but we also have respondents from government, schools, colleges/universities, hospitals, cooperatives and trade associations.
Most respondents identified at the Manager level (28 percent). Twenty-six percent identified as Individual Contributors, 23 percent identified as Directors, 7 percent identified as Vice Presidents and 14 percent identified as C-level executives.